Thursday, June 18, 2009

Credit card provider suffers computer glitch


Credit card provider Barclays resolved a technical fault yesterday, which had rendered many of its cash machines inaccessible.

Online banking was also hit by the technical fault, meaning that credit card customers were left unable to log in to their accounts.

It is thought that a computer failure in Barclays' Gloucester offices led to the bank's electronic network crashing in the early afternoon.

However, technical experts had the problem fixed by 16:00.

A female customer told the Daily Mail that the glitch had made it impossible for her to use her credit cards abroad.

"I'm currently abroad and can't use ... any of my cards - cash or credit - related to Barclays and when I called the bank I was told they are upgrading their system," she added.

The technical problem affected people in London, the south of England and parts of south Wales.

Barclays retains around 15 million customers in the UK.

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